One of the most confusing things that patrons tend to encounter in any new café is whether they should wait at the door for someone to seat them, proceed to the counter or find a table by themselves. Clear signage at the entrance is key to avoiding such doubt.
Every now and then I encounter a situation where conflicting information is displayed. Take the example below; each image shows a different sign in the same café.
The particularly hilarious thing about this example is that the signs are in separate rooms, facing different entrances. Not only are patrons likely to be confused—especially if they spot both instructions—it’s also possible that staff will be uncertain as to which people have already been greeted and served. It’s a mess.
I continue to be flabbergasted at the total lack of common sense in the most banal of social circumstances.